Board of Directors
Salem Ali Al Sharhan Chairman
Ahmed Essa Al Naeem Vice Chairman
Peter EnglandBoard Member
The Management Team
Andrew Smith - Chief Executive Officer
An experienced head of business with significant experience in conventional and Islamic insurance across the UK and Middle East. An insightful strategic thinker with a proven track record of developing business plans and building sustainable businesses across the Middle East. Andrew has developed, maintained and enhanced long term business relationships with Board level and regional regulatory bodies as well as a proven implementer of strategic business plans.
Andrew has extensive experience in corporate governance and he has chaired and managed a number of executive governance committees that led to improvements internally and recognition of the company by local regulators. Andrew’s experience span across all areas of an organisation ranging from fiscal management, market development, technical development emerging markets, and creating shareholder value.
Andrew holds a Masters Degree (MSc) from the University of Leicester, a Post Graduate Diploma in Islamic Banking & Insurance from the UK and Financial Planning Certificates from the Chartered Insurance Institute.
Shyam Sankar - General Manager (RAK Life Insurance)
Shyam is an industry professional with over 15 years of experience in the insurance sector in the Middle East and India. He possesses a range of expertise in Bancassurance, Life and Medical product development and Sales.
Shyam is adept in building teams and creating & sustaining relationships with channel partners and driving cohesive efforts in achieving business objectives.
Having worked in various Middle East markets, Shyam has introduced various Bancassurance models in different markets that have, through his negotiation and operational implementation skills, met performance objectives.
He is responsible for the entire RAK Life and Medical division.
Shyam holds an MBA in Marketing & Finance; Chartered Insurer and Advanced Diploma in Insurance (ACII) of the CII, UK; and ANZIIF (Snr Assoc) CIP of the Australia and New Zealand Institute of Insurance and Finance.
Claude Zoghbi - General Manager (RAK General Insurance)
With over 21 years of experience in the Insurance industry across the Middle East, Claude leads the overall direction of the General underwriting and claims division for RAK Insurance to optimise portfolio performance and ensure the General business profitability.
Claude provides astute technical underwriting advice and strategic insurance solutions to guide and influence partners in decision making. He contributes to the business development by creating and implementing underwriting strategies; sound policies, procedures and processes while maintaining its operations in compliance with the Regulatory standards.
Claude’s experience in re-insurance risk, non-traditional and special risk placement; treaty negotiations; product and business development spans for more than 20 years.
On claims, he develops framework for claims cost control to ensure loss ratio drivers are within the set parameters. Currently, he is the Chairman of the RAK Insurance General Claims Committee. Claude holds a degree in Business Administration major in Accounting and Finance from the Lebanese University; and a Diploma in Insurance through the CII, UK.
Sami Zouagui - Chief Legal Officer
Sami has an extensive legal experience of more than 17 years in banking and insurance industries providing astute legal analysis and counsel for both internal and external affairs. His expertise includes: corporate matters; standardisation of insurance policies and other insurance agreements (e.g, Broker Agreements, TPA Agreements); successful litigation of high-profile cases and negotiation and finalisation of complex legal transactions both local and international.
Being proactive, accurate and possesses strong negotiation skills, Sami oversees the overall legal activities of RAK Insurance. With a solid knowledge in business law, his tasks focus on efficient anticipation, prevention and management of legal risks; and provision of ingenious business-effective legal solutions.
Sami holds a Master Degree in Business Law from the Faculty of Judicial, Political and Social Science of Tunis and is registered with the Tunisian Bar Association. Sami is also the Founding Member of the International Association of Tunisian Banking and Financial Experts (AIEFBT).
Jason Carey - Chief Distribution Officer
Jason brings over 17 years of insurance industry experience having worked in a number of roles through the provision of account management, sales strategy, new business development, claims handling and risk consultancy services in the United States, Bermuda and the Middle East servicing clients across various industry segments.
Jason is responsible for driving and achieving new business growth through the development of new and existing distribution channels in addition to having accountability for account retention through responsive client servicing and service delivery across the business which strengthens the RAK Insurance proposition of meeting the specific needs of our clients.
He leads the overall direction of Sales and Marketing operations across all business lines for RAK Insurance.
Jason holds an MBA in International Business and Marketing.
Simon Brookes - Chief Operating Officer
Simon has wealth of experience in customer service and operational support from various business sectors and blue chip companies based in Europe.
He has worked alongside various European regulators and lead major projects in the management, delivery and implementation of key regulatory changes, part VII transfers and small initiatives for both functional and market facing business units within the UK insurance market.
Simons’ experience at developing teams that strengthen business performance and reinforces client relationships both enhances and increases the excellent reputation of the RAK Insurance brand. He oversees the operations and client support functions focusing on customer care, administration, IT and quality management.
Charles Forward - Chief Financial Officer
An Finance leader with over 20 years’ experience across multiple industries, the last seven of which have been in the insurance industry. A clear strategic thinker with a record of building high performing Finance teams in multiple industries and jurisdictions, most recently in the Middle East.
Charles is an excellent communicator which has enabled him to build strong relationships both internally and externally. This is backed up by technical competence which has enabled the organisations he has worked for to develop healthy relationships with regulators and advisers.
Training with a big Four Audit firm has given Charles a strong understanding of corporate governance and the fiscal discipline required for a business to be successful, as well as the understanding of the broader business environment. His previous experience in both listed and privately owned businesses has provided Charles with a deep understanding of how businesses develop and the need to create value in a sustainable manner.
Charles is a Member of the Institute of Chartered Accountants of England & Wales.
Mohammed Doughan - Chief Reinsurance Officer
Mohammed has 13 years of insurance experience in Lebanon and the Gulf markets across all lines of business.
He has an extensive background in reinsurance treaty design and negotiation, underwriting, Reinsurance, risk assessment and analysis. Mohammed is adept in creating reinsurance strategies to maximise retention capability within the company’s risk appetite.
Mohammed holds a BA degree on Political Science and International Affairs and a Master degree in International Affairs at the Lebanese American University.
Mohammed Hasan Khan – Chief Risk and Compliance Officer
Hasan joins RAK Insurance with over 17 years of experience in banking and insurance industries providing strategic, business, operating and risk management expertise. He has delivered some complex business transformation projects across geographical locations from South America, Asia Pacific and Middle East regions.
He will focus on developing and executing risk based business strategies for RAK Insurance to strengthen its risk culture as well as develop, enhance, implement and embed enterprise wide risk management framework, governance structure and control processes.
Hasan holds a Bachelor’s degree in Accounting from India and has attended executive leadership education program from Harvard Business School, USA. He is a certified Enterprise Risk Manager and trained on ISO 31000 Risk Management Standards. He is an active speaker on ERM and Compliance functions in the region.