We were delighted to get serviced by you for our insurance policy, excellent customer service as always from RAKINSURANCE - Keep up the good work guys, God Bless
“Dear Mr Toni.
I could get the transfer of my car done yesterday night only as you had very promptly and quickly executed the requirement and updated me on the dot.
I really appreciate your superb follow up & quick execution of my requirement. But for your sincere and timely efforts I could not have done the transfer of my car today.
You did a wonderful job and you deserve a loud applause.
I will definitely recommend RAKINSURANCE to all my relatives, friends and colleagues especially I would like to share your name and details with them if you permit me.
An employee like you is always an asset to the organization.
Well done & keep up your good work which will bring more and more applauds to you and to your esteemed organization. Best Regards”
“PJ - Basma was extremely helpful, patient, and informative while assisting me with this quote. While dealing with many other insurance companies, your representation was by far the best and most professional due to Basma’s assistance and prompt response. She is definitely an asset for the company.”
Thank you for your quick response it is very much appreciated.
Brokers discouraged me alot to not take RAKINSURANCE due to waiting time of activation and later in clinics. I have been with RAKINSURANCE for last year and services I got from IRIS were excellent.
I have retrieved and attached the medical insurance card details from your excellent app. Thanks once again. Regards “
Hope you are fine. Thanks alot for your co operation and efforts.
Today i collected the Insurences Cards of MY Wife and Kid.
i really appreciate all your Kindness from deep cores of My heart.
Looking forward to be in touch with you”
“I like your Customer care service really. Normally customer service just keep on transferring to the person but you guys asked what is actually the query so I can help you, that is the response coming from your side all your customer service, really really its good. Thank you”
I would like to put this on record that you truly know what “customer delight” is and you truly empathize with the customer. The way you have gone out of the way is simply exemplary. Due to your support, I will be hopefully travelling to India. Thank you so much and keep up the great work!!! Well done”